Privacy Policy

Effective Date: April 8, 2026

This Privacy Policy describes how Trevi Pools and Spas ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website at https://calgarypoolcontractor.com (the "Site"). We are committed to protecting your privacy in accordance with the Personal Information Protection Act (Alberta), the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy laws in Canada.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide to us when you fill out forms on our Site, contact us, request a quote, or otherwise interact with us. This may include your name, email address, phone number, mailing address, and any other information you choose to provide.
Usage Data:
We automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, access times, and other usage information.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and improve our services. For more details, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Site and services
To respond to your inquiries, requests, or questions
To process transactions and send related information
To improve our Site, products, and services
To communicate with you about promotions, updates, and other news (with your consent, where required)
To monitor and analyze trends, usage, and activities on our Site
To comply with legal obligations and protect our legal rights

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the protections outlined in this policy.
With Your Consent: We may share your information for any other purpose disclosed to you and with your consent.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Under applicable Canadian privacy laws, you have the right to access, correct, or delete your personal information held by us. You may also have the right to withdraw your consent to certain processing activities. To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Our Site uses cookies to enhance your user experience, analyze website usage, and support certain functionalities. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Site.

7. Third-Party Services

We may use third-party services, such as analytics providers (e.g., Google Analytics), to help us understand how visitors use our Site. These third parties may use cookies and similar technologies to collect information about your use of the Site. We do not control the privacy practices of these third parties. We encourage you to review their privacy policies for more information.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our records.

9. International Data Transfers

Your personal information may be stored and processed in any country where we or our service providers operate. If your information is transferred outside of Canada, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and update the "Effective Date" at the top. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Trevi Pools and Spas
6325 11 St SE, Calgary, AB T2H 2L6, Canada
Email: [email protected]